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  Public Ticket #2882810
images with low quality
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  • Francisco started the conversation

    Hi, I'm using the shella template on my website kidshionista.com, but all the images are displaying in very low quality. I don't have the lazyload option enabled in my settings, but it still keeps showing all the images with super low quality.

     

    ¿What can I do?

  •  337
    Irina replied

    Hi, Francisco.

    Could you clarify if you mean product images or images in banners?

    Please, give me an example URL or screenshot of the issue.

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme


  • Francisco replied

    all kind of images that I upload using the theme editor on shopify.

    Attached files:  Screenshot (1).jpg
      Screenshot (2).jpg
      Screenshot (3).jpg

  •  337
    Irina replied

    Hello, Francisco.

    I checked your store configurations.

    Why do you need to disable the images lazyload?

    I enabled the option "Enable images lazyload" in Theme settings -> Layout and the images quality looked better for me -

    https://prnt.sc/1u72tu4

    You may also additionally try to disable a PJPG option in Theme Settings -> Button, Input & Promo box.

    I did not save changes on your store. Please, apply them by yourself.

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme


  • Francisco replied

    thanks

    the images look better

  •  337
    Irina replied

    Hello, Francisco.

    You are welcome.

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme