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  Public Ticket #2869333
labels
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  • welidlabidi started the conversation

    Hey

    I wanne put the New label in my product page I did enable I followed the instructions on the video but notting the sale label en stock label work but new and hot do's not work also with metafield it doesn't work.

    can you help me please.

    thank you  

  •  337
    Irina replied

    Hello, welidlabidi.

    You may need to enable the labels in Theme settings ->

     -> Product -> Collection Page (for Collection pages/Collections);

     -> Product Page & Quick View (for Product pages)

    Please, also give me the screenshots of the settings you applied.

    Or you may give me the URL of a product for which you created metafields. And create a staff account for support@mpthemes.net

    I will review your store configuration.

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme


  •   welidlabidi replied privately
  •  337
    Irina replied

    Hello, welidlabidi.

    Please create a staff account for support@mpthemes.net

    I will review your store configuration.

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme


  • welidlabidi replied

    Hello,

    I send you an invited .

    thank you

  •  337
    Irina replied

    Hello, welidlabidi.

    I checked your store configurations and did not find settings configured in your Shopify admin or in the Metafield guru app to display labels for the product -

    https://stretchinno.myshopify.com/products/beanie

    1. If you want to show the "Sale" label, you may need to add the "Compare at price" field for this product in your Shopify admin.

    Please, read more details in our user manual -

    https://mpithemes.gitbook.io/shella-shopify-theme/theme-settings/product-page-and-quick-view#show-label-sale

    2. If you want to add "Hot" and "New" labels, you need to add labels via metafields.

    Please, also read details in our user manual -

    https://mpithemes.gitbook.io/shella-shopify-theme/product-metafields#metafields-guru-app

    Or watch our video tutorial -

    Please note, you may consider to update to the version 4.12.0 that supports the latest Shopify update Online store 2.0. It has the option to add Metafileds directly in your Shopify admin. 

    How to add metafields in your Shopify admin you can read here -

    https://mpithemes.gitbook.io/shella-shopify-theme/product-metafields#shopify-admin

    How to update the theme without losing theme settings, you can read by following this link, item 4) in the "General" Block -

    https://mpithemes.ticksy.com/article/16036/

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme