Hi! On my website, we have 2 single water bottles available for purchase and then we have twinpacks for customers to save money. The product swatches for single bottles show the colour swatches absolutely fine. However, the twinpacks only show the words of the swatches instead of the colours? Can someone help me fix this please?
I checked your store configurations. You use the product variant "1st Sammy Bottle Colour" and "2nd Sammy Bottle Colour" for "Twinpacks", instead of just "Color" -
Hi! On my website, we have 2 single water bottles available for purchase and then we have twinpacks for customers to save money. The product swatches for single bottles show the colour swatches absolutely fine. However, the twinpacks only show the words of the swatches instead of the colours? Can someone help me fix this please?
Hello, katesinclo.
Please create a staff account for [email protected]
I will review your store configuration.
Have a nice day!
Best regards, Irina
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Hi Irina,
I have just added an account for you now.
Thanks,
Kate
Hello, Kate.
I checked your store configurations. You use the product variant "1st Sammy Bottle Colour" and "2nd Sammy Bottle Colour" for "Twinpacks", instead of just "Color" -
https://prnt.sc/1livsh1
And you may need to configure the product variant design in Theme settings -> Product -> Variants, for this product variants too.
Please, check the screenshot as an example -
https://prnt.sc/1liten3
I did not save changes on your store. Please, apply them by yourself.
Have a nice day!
Best regards, Irina
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You're amazing! Thanks so much Irina.
Hello, Kate.
You are welcome.
I will close this ticket now. Feel free to open a new ticket if you have more questions about the theme settings.
Have a nice day!
Best regards, Irina
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