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  Public Ticket #2827996
Variant names not showing up on color swatches
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  • nekosan01 started the conversation

    Dear Support!

    The example page is: https://mybrandstrial.myshopify.com/collections/ucon-acrobatics

    I'm having problems with the sidebar filters.

    So on my collections page whenever i "hover" my cursor on the color swatches it doesn't show the name of it. 

    Example: Gold color - No name

    Screenshot attached of it for example.

    How can i make this work?

    Thank you in advance,

    Vanda Nagy

    Attached files:  problem-color sw.jpg

  •  337
    Irina replied

    Hello, Vanda Nagy.

    You may need to enable an option "Enable tooltips on whole store" in Theme settings -> Animations -

    https://prnt.sc/1czfg3q

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme


  • nekosan01 replied

    Dear Irina!


    Thank you for your response, sadly it's still not working in the Filter section. As you can see on the attached video it appears under the product in the collection page, but not in the filters. Is there any way to make this work?


    Thank you in advance,

    Vanda

    Attached files:  problem-filter.mp4

  •  337
    Irina replied

    Vanda, 

    Unfortunately, the theme doesn't have this option for the sidebar.

    You may check this functionality on our demo -

    https://shella-demo9.myshopify.com/collections/womens

    The tooltips work only for product swatches.

    You may edit the theme source files or hire a Shopify Expert to complete this task for your store.

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme


  • nekosan01 replied

    Dear Irina!

    Thank you for the info, i have one more question:

    How can i give these swatches an outline? So it would be easier to see the "white color" swatch for exampe.

    Thank you in advance,


    Vanda

  •  337
    Irina replied

    Hello, Vanda.

    I checked your store and you use another name for color "White".

    If you use a custom color, you may need to configure it in the "Product variants" section too.

    The theme shows the border for the white color by default. You may check it on our demo -

    https://shella-demo9.myshopify.com/collections/womens

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme


  • nekosan01 replied

    Dear Irina,


    thank you for your reply.

    Yes i use "Fehér" which stands for White in Hungarian.

    As you can see on the attached screenshot i already changed the custom color in the past on the Product Variants section but it still doesn't show up with the border around it.

    Yes i've seen the demo of your site that's why i don't understand why it's not working for me.

    I need a special color code for it? Or What?


    Thank you in advance,


    Vanda

    Attached files:  color-white.png

  •  337
    Irina replied

    Vanda,

    You can change the background color and border of this option in the theme files.

    Please, check the screenshot of changes in theme version 4.7.0 -

    https://prnt.sc/1dxdcyh

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme


  • nekosan01 replied

    Dear Irina,

    Since there is no option in my source file like the one you provided me, so i added it but nothing changes, still no "shadow" or border for the colors in the filter section. :(

    What should i change? 

    Thank you in advance,


    Vanda

  •  337
    Irina replied

    Hello, Vanda.

    Our developer will review this issue asap.

    I will update you when done.

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme


  •  337
    Irina replied

    Hello, Vanda.

    Fixed. You may review it at your store now.

    I will close this ticket now. Fee free to open a new ticket if you have more questions about the theme settings.

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme