I ran into issues of my promo box videos not showing up for each collection if I use Ajax loading filter of product list. This happened when I switched from pagination to lazy loading to load product list. Is there a way to make the videos appear while using Ajax loading?
ok got it. I see that you duplicated the theme to fix it. I’ve been updating the live theme so once you have found a solution can you apply it to the latest theme?
I ran into issues of my promo box videos not showing up for each collection if I use Ajax loading filter of product list. This happened when I switched from pagination to lazy loading to load product list. Is there a way to make the videos appear while using Ajax loading?
https://doodlemedo.com/collections/shop-art-prints
you have access to my store
see attached videos showing issue on normal and incognito modes
Hello, abcxytz1234.
Our developer will review this issue asap.
I will update you when done.
Have a nice day!
Best regards, Irina
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ok got it. I see that you duplicated the theme to fix it. I’ve been updating the live theme so once you have found a solution can you apply it to the latest theme?
thanks!
the issue is on mobile and iPad for. I’m using browser chrome 91 and safari 14.
Desktop is fine.
Hello, abcxytz1234.
I sent an additional information to our developer.
And will update you asap.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833
thanks! Would be great if you can fix the issue so it can work across all browsers (not just chrome and safari)
also I’ve been testing this on my iPhone and iPad chrome and safari browsers. I don’t know if the problem happens on android devices.
Hello, abcxytz1234.
Fixed. You may review it at your store now.
I checked the issue both on Samsung, Chrome and iPhone, Chrome and Safari browsers. And it worked well for me.
I will close this ticket now. Feel free to open a new ticket if you have more questions about the theme settings.
Have a nice day!
Best regards, Irina
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thanks so much!
Hello, abcxytz1234.
You are welcome.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833