I have a problem with the variants of my products on shopify. All my products have two variants : color & size When I select the first variant (color), the availability of the other variant (size) does not update automatically. I have to refresh the page manually, each time i change the color variant.
I uploaded the default theme "Upload me shella theme 4.8.0 MPI" to your store and tried to cope theme settings from a published theme. But an error prevented to copy theme settings -
I changed the product layout type in the newly uploaded theme and changed the size and color variants to show in the drop-down list. And could not repeat the issue -
Hello,
I have a problem with the variants of my products on shopify. All my products have two variants : color & size
When I select the first variant (color), the availability of the other variant (size) does not update automatically. I have to refresh the page manually, each time i change the color variant.
Can you help me with this?
Thanks in advance,
Rémi
Hello, Remi.
Please create a staff account for [email protected]
I will review your store configuration.
Have a nice day!
Best regards, Irina
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Hello Irina,
It is done. If you need more authorization, do not hesitate.
Thank you,
Rémi
Hello, Rémi.
I uploaded the default theme "Upload me shella theme 4.8.0 MPI" to your store and tried to cope theme settings from a published theme. But an error prevented to copy theme settings -
https://prnt.sc/17u27d5
I changed the product layout type in the newly uploaded theme and changed the size and color variants to show in the drop-down list. And could not repeat the issue -
https://prnt.sc/17u3wbn
https://prnt.sc/17u40di
You may also check it on the clean theme files.
I believe this issue is caused by a custom code changes or apps. Some apps edit the theme source files.
I recommend to test this issue in clean theme files. Add apps one by one, and test the issue.
Once you find the app that caused the issue, ask app support for help.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833