Comments DAMIEN CHEREAU started the conversationJune 11, 2021 at 10:35amhi, Sorry for my English, I'm French. When I selected the next button to navigate to the next pages, that doesn't work. I stay on the same page. If I selected the number of a page, that doesn't work too. Some filters don't work either. Can you explain what I can do to solve this problem? Thanks, M. Chereau. 632Irina repliedJune 11, 2021 at 11:08amHello, M. Chereau.Your issue is not clear for me.Please, give me the screenshots or video record of the issue.Have a nice day! Best regards, Irina Got feedback? We’d love to hear it! You can leave us a review Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833DAMIEN CHEREAU repliedJune 16, 2021 at 8:37amHello,My video record of the issue https://we.tl/t-xVlIU7ViCrThanks, M. Chereau 632Irina repliedJune 16, 2021 at 9:53amHello, M. Chereau.I checked the issue on Samsung in Chrome browser and also on iPhone, Safari browser.And could not repeat the issue on any device.Could you clarify what device do you use? What model? And what browser? What browser version?Have a nice day! Best regards, Irina Got feedback? We’d love to hear it! You can leave us a review Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833DAMIEN CHEREAU repliedJune 22, 2021 at 9:19amHello,I use safari version 14.1.1 MACand safari 14.6 Iphone.Best regards,Damien 632Irina repliedJune 22, 2021 at 1:07pmHello, Damien.I uploaded the default theme "Upload me shella theme 4.8.0 MPI" to your store and copied theme settings from a published theme.I checked the issue on iPhone, Safari 14.6 and could not repeat the issue.You may also check it on the newly uploaded theme.This issue can be caused by a custom code changes or apps. Some apps edit the theme source files. I recommend to test this issue in clean theme files. Add apps one by one, and test the issue. Once you find the app that caused the issue, ask app support for help.Have a nice day! Best regards, Irina Got feedback? We’d love to hear it! You can leave us a review Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833 Sign in to reply ...
hi,
Sorry for my English, I'm French.
When I selected the next button to navigate to the next pages, that doesn't work. I stay on the same page.
If I selected the number of a page, that doesn't work too.
Some filters don't work either.
Can you explain what I can do to solve this problem?
Thanks,
M. Chereau.
Hello, M. Chereau.
Your issue is not clear for me.
Please, give me the screenshots or video record of the issue.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833
Hello,
My video record of the issue
https://we.tl/t-xVlIU7ViCr
Thanks,
M. Chereau
Hello, M. Chereau.
I checked the issue on Samsung in Chrome browser and also on iPhone, Safari browser.
And could not repeat the issue on any device.
Could you clarify what device do you use? What model? And what browser? What browser version?
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833
Hello,
I use safari version 14.1.1 MAC
and safari 14.6 Iphone.
Best regards,
Damien
Hello, Damien.
I uploaded the default theme "Upload me shella theme 4.8.0 MPI" to your store and copied theme settings from a published theme.
I checked the issue on iPhone, Safari 14.6 and could not repeat the issue.
You may also check it on the newly uploaded theme.
This issue can be caused by a custom code changes or apps. Some apps edit the theme source files.
I recommend to test this issue in clean theme files. Add apps one by one, and test the issue.
Once you find the app that caused the issue, ask app support for help.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833