Okay
  Public Ticket #2799030
Sidebar Filters
Closed

Comments

  • KarishmaG started the conversation

    None of the sidebar filter seem to be working

  •  287
    Irina replied

    Hello, KarishmaG.

    I uploaded the default theme to your store and copied theme settings from a published theme.

    I checked the issue in a Preview mode and it showed me an error message -

    https://prnt.sc/152modu

    Please, check if you put a valid purchase code at Theme settings -> License.

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme


  • beautyandthebark replied

    Mine aren't working either.  Mine all say "There are no BLANK"  Color, Size, Tag etc.  Is there a setting somewhere to turn on this ability?

  •  287
    Irina replied

    Hello, KarishmaG.

    Please, check if you put a valid purchase code at Theme settings -> License -

    https://skr.sh/s8VA3ytV5II?a

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme


  • KarishmaG replied

    Thanks,

    i added the item id instead of purchase code and that is why it wasn't working 

  •  287
    Irina replied

    Hello, KarishmaG.

    You are welcome.

    I will close this ticket now. Feel free to open a new ticket if you have more questions about the theme settings.

    Have a nice day

    Best regards, Irina

    If you like the Shella Shopify theme, please rate it @ ThemeForest Rate the Shella Shopify theme