I am using PageFly page builder to set up my Collection Pages but while publishing a collection with PageFly, I am getting a bug on the website. If a collection is published with PageFly, then while loading the collection, only 1 product gets displayed out of the entire collection which contains 10-20 products.
I have contacted PageFly team and they checked the backend. They told me that it is a logic problem from the theme developer. They have also sent a screen recording showing the same .
after forwarding your conversation to PageFly, this is the reply I received
Hi, Duong from development team here About your issue, this Shopify collection default mechanism can't work this PageFly.. PageFly just get code from collecition.liquid and duplicate to PageFly page. But seems like theme code doesn't work simple like that. We can't do anything to modify code from theme default Sorry about this issue
this is not a solution I expected. Can you make some modifications and make this work. I am unable to create collection pages at all
Also, since the time you've logged in, there has been an arrow on top of the homepage. -->. Please let me know what this is and remove it
Hi,
I am using PageFly page builder to set up my Collection Pages but while publishing a collection with PageFly, I am getting a bug on the website. If a collection is published with PageFly, then while loading the collection, only 1 product gets displayed out of the entire collection which contains 10-20 products.
I have contacted PageFly team and they checked the backend. They told me that it is a logic problem from the theme developer. They have also sent a screen recording showing the same .
Link : https://www.loom.com/share/d604c128c9eb45f8a27168a1b5ccca84
Please help me with this since I need to make customisations on the collection page and make the shopping experience better.
Hi, Vighnesh Shukla.
Our developer will review this issue asap.
I will update you when done.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833
Hey do we have any update on this ?
Is there an update on this ? Can this bug get fixed ?
Hi, Vighnesh Shukla.
Our developer analyzed the issue and here is his answer:
You changed the template file for collection pages and the content of the file has changed -
https://prnt.sc/12usgj3
The theme is based on the file name -
https://prnt.sc/12usho5
You may use the theme's template file and add there the app's code.
Please note, you may need to make a backup copy firstly.
The code should be edited in all these files to work correctly for all products -
https://prnt.sc/12uslvt
Also change the Theme template for collection at Shopify admin -> Collections -
https://prnt.sc/12usoi6
I can not guarantee that this method will work for sure. Maybe the app is not compatible with the theme if it doesn't work.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833
after forwarding your conversation to PageFly, this is the reply I received
Hi, Duong from development team here
About your issue, this Shopify collection default mechanism can't work this PageFly.. PageFly just get code from collecition.liquid and duplicate to PageFly page. But seems like theme code doesn't work simple like that. We can't do anything to modify code from theme default
Sorry about this issue
this is not a solution I expected. Can you make some modifications and make this work. I am unable to create collection pages at all
Also, since the time you've logged in, there has been an arrow on top of the homepage. -->. Please let me know what this is and remove it
Any update on this ?
Hi, Vighnesh Shukla.
Our developer asked to restore configuration in the application.
Also, the possible way to solve the issue was described in the previous reply.
If the theme doesn't work for you. You may send refund request here -
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833