hi I have a problem, in the vertical mobile menu by going to "New Entry", if I scroll down and click on the next page, the same products from the first page of the collection reappear. This error makes me occasionally even from IOS devices. If you also speak Italian, answer me in Italian via email. Thanks.
hi I have a problem, in the vertical mobile menu by going to "New Entry", if I scroll down and click on the next page, the same products from the first page of the collection reappear. This error makes me occasionally even from IOS devices. If you also speak Italian, answer me in Italian via email. Thanks.
Hi, Loov3ly.
Please, create a staff account for [email protected]
I will review your store configuration.
Sorry, but we can only answer you in English.
Have a nice day!
Best regards, Irina
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Hi, Loov3ly.
You can create staff account at Shopify admin -> Settings -> Plan and Permissions.
Please, check Shopify user manual for more details - https://help.shopify.com/en/manual/your-account/staff-accounts/create-staff-accounts
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
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fatto!👍
Hi, Loov3ly.
I uploaded the default theme "Upload me shella theme 4.7.2 MPI" to your store and copied theme settings from the published theme.
And checked the issue in a Preview mode. I could not repeat the issue -
https://prnt.sc/1186v77
You may also check it on a new uploaded theme.
This issue can be caused by a custom code changes or apps. Some apps edit the theme source files.
I recommend to test this issue in clean theme files. Add apps one by one, and test the issue.
Once you find the app that caused the issue, ask app support for help.
Have a nice day!
Best regards, Irina
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Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
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thank you Irina👍
Hi, Loov3ly.
You are welcome.
I will close this ticket now. Feel free to open a new ticket if you have more questions about the theme settings.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
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