Our developer tried to check the issue on your store.
But the Shella was not published and Klarna app was not activated for Shella theme.
You may need to publish the theme and also apply settings the in the theme for the app, not to show the error "The following errors have occured:" in the Klarna On-Site Messaging.
Then you can configure the display of the messages in the Product information section and in the tab.
In the app, activate the messages and select what message should be displayed –
Class for posting messages from Klarna on the cart page: ".klarna-message-cart".
Please note, you should also apply changes to the corresponding class in HTML
You may also need to wait from 1 to 2 minutes before to save changes in the app, because app needs time to update changes and transfer data to the Shopify. Then you can press button “Save”. And check changes in the Preview mode.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Hi there,
I have enabled the Klarna and checked the box to Show the Klarna Information Tab, but nothing shows up in that tab, am I missing something?
Hello, AmericanLicorice.
Please, update your theme to the latest version 4.7.2 if you do not use one.
You may also need to check if you configured everything correctly in the Klarna app.
Please, contact the app's support first if you have issues with app configuration.
thanks!
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
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Hi Irina,
I have updated to the latest version 4.7.2 and in the Klarna tab nothing shows up. Do I need to install something?
Hello, AmericanLicorice.
Please create a staff account for [email protected]
We will review your store configuration.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
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Hi Irina,
We created you a staff account.
Thanks
Hello, AmericanLicorice.
Please, also give me the access to the apps in Shopify admin.
I checked your store and it is closed for now -
https://prnt.sc/112fo9u
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
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Hi there,
I have updated the permissions for you.
Hello, AmericanLicorice.
Our developer will review this issue asap.
I will update you when done.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
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Hello, AmericanLicorice.
Our developer tried to check the issue on your store.
But the Shella was not published and Klarna app was not activated for Shella theme.
You may need to publish the theme and also apply settings the in the theme for the app, not to show the error "The following errors have occured:" in the Klarna On-Site Messaging.
Then you can configure the display of the messages in the Product information section and in the tab.
In the app, activate the messages and select what message should be displayed –
https://prnt.sc/116ks8d
The place to display the message can be set by the class.
You can use the class .klarna-message-home on Static pages and Home page.
Paste this code to the place where you need to display the Klarna message -
< div class="klarna-message-home"> (use "< div" without a space)
Use any other class instead of .klarna-message-home for several Static pages, for example:
.klarna-message-home
.klarna-message-static
.klarna-message-home2
Use the Anchor CSS Selector to add messages from Klarna.
Classes for posting messages from Klarna on the product page: ".klarna-message-info", ".klarna-message-info2" –
https://prnt.sc/116l9qg
Class for posting messages from Klarna in an information tab on the product page: ".klarna-message-tab". –
https://prnt.sc/116l7xo
Class for posting messages from Klarna on the cart page: ".klarna-message-cart".
Please note, you should also apply changes to the corresponding class in HTML
You may also need to wait from 1 to 2 minutes before to save changes in the app, because app needs time to update changes and transfer data to the Shopify. Then you can press button “Save”. And check changes in the Preview mode.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833