Whenever i upload an image, the quality is downgraded? Can you give me an idea why? The same happens with the mobile version also. Im talking about banner images.
I will try that later, also can you check why most of the main page, the text has gone into bold and the things on the main page which were bold are now in normal text.
Hi,
Whenever i upload an image, the quality is downgraded? Can you give me an idea why? The same happens with the mobile version also. Im talking about banner images.
Thanks in advance.
Hi, afaaqkhan.
Please update your theme to the version 4.7.2.
It includes the solution.
Check this video tutorial for more details -
Also, the recommended image size for the desktop is 1440 x 550 pixels.
You may need to check the original size of the image.
You may also try to change the size of image which affects on quality of image only.
Please, check the screenshot -
https://skr.sh/s6omAc0O4Wd?a
Additionally, check whether the "Lazy load" is enabled at Theme settings -> Layout - Disable Lazy Load -
https://skr.sh/s6o8CewYkv7?a
Have a nice day!
Best regards, Irina
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Hi Irina,
I have updated to 4.8 but the problem is still there. Images that i upload into banners are downgraded. Product images etc are ok.
Hi, afaaqkhan.
Please create a staff account for [email protected]
I will review your store configuration.
Have a nice day!
Best regards, Irina
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Hi, afaaqkhan.
I checked your store configurations.
You may try to upload the images of a bigger size. Now you use the size 757 x 400 px.
The recommended image size for the desktop is 1440 x 550 pixels.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833
I will try that later, also can you check why most of the main page, the text has gone into bold and the things on the main page which were bold are now in normal text.
Hi, afaaqkhan.
I checked your store and could not find the issue.
In theme version 4.8.0 texts have the same view as on our demo -
https://shella-computers.myshopify.com/
If you edit the theme source code, you should merge your code changes manually.
We recommend to use the Git software to track your code changes.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833