hi on iPad, I can’t click the drop down list of navigation menu. Can you please fix this? The list on “shop art prints” doesnt even drop down / collapse anymore. You have access to my store. Thanks!!
i just checked. The drop down works now but if I choose drop down and then change my mind and stay on the page. I can’t exit from the drop down even if I click the white space outside the drop down. See attached video for the issue. Can this be fixed?
When I click a drop down menu but then decide to click another menu without drop down (for example on this video I click faq or shop art prints drop down) but decided to click a menu without drop down, “contact” in this case. just before the contact page loads, the prior drop down menu didn’t disappear.
Can the prior drop down menu I click disappear if I choose to click another menu without drop down?
please see the difference in the navigation menu behaviour on desktop vs iPad. They don’t have the same. Also screenshots on iPad for the issues.
- the drop down doesn’t disappear when I click the white space outside and still appear even when I scroll
- I clicked drop down but changed my mind and chose another non drop down menu and the drop down still appear right before the next page load (shouldn’t appear)
hi on iPad, I can’t click the drop down list of navigation menu. Can you please fix this? The list on “shop art prints” doesnt even drop down / collapse anymore. You have access to my store. Thanks!!
see attached video for the issue below - iPad view
Hello, abcxytz1234.
Our developer will review this issue asap.
I will update you when done.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
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Just to add, I was using iPad Pro 11 (2020 version) on chrome and safari version 14.4
Hello, abcxytz1234.
I sent the additional information to our developer.
I will update you asap.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
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hi has this been fixed?
Hello, abcxytz1234.
Fixed. You may review it at your store now.
I will close this ticket now. Feel free to open a new ticket if you have more questions about the theme settings.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
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.
hi, another issue no.1.
i just checked. The drop down works now but if I choose drop down and then change my mind and stay on the page. I can’t exit from the drop down even if I click the white space outside the drop down. See attached video for the issue. Can this be fixed?
another issue no.2
When I click a drop down menu but then decide to click another menu without drop down (for example on this video I click faq or shop art prints drop down) but decided to click a menu without drop down, “contact” in this case. just before the contact page loads, the prior drop down menu didn’t disappear.
Can the prior drop down menu I click disappear if I choose to click another menu without drop down?
see attached video
Hello, abcxytz1234.
1. Our developer will review this issue asap.
I will update you when done.
2. I checked the second issue in emulator iPad Pro (Safari browser, iOS, v14). And could not repeat it.
Please, watch this video -
https://skr.sh/v7JMsyQRg4R?a
You may try to clear your browser's cache or try to make a test on another computer, or in Incognito mode.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833
please see the difference in the navigation menu behaviour on desktop vs iPad. They don’t have the same. Also screenshots on iPad for the issues.
- the drop down doesn’t disappear when I click the white space outside and still appear even when I scroll
- I clicked drop down but changed my mind and chose another non drop down menu and the drop down still appear right before the next page load (shouldn’t appear)
can these be fixed?
Hello, abcxytz1234.
Our developer will review these issues asap.
I will update you when done.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833
hi has this been fixed?
Hello, abcxytz1234.
Sorry, but our developer needs more time to review the issue.
I will update you asap.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
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sure no problem thanks!
Hello, abcxytz1234.
Fixed. You may review it at your store now.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
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hi thanks for this. Much better now.
A slight tweak. See 2 videos for comparison.
-my website- when I click faq drop down, then click contact us. The drop down doesn’t disappear
- example of another website - but drop down disappears in this case when I click another option instead.
can this be fixed so that the drop down disappears when I click another option like in the second website?
thanks
Hello, abcxytz1234.
I sent the additional information to our developer.
I will update you asap.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
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Hello, abcxytz1234.
Fixed. You may review it at your store now.
I will close this ticket now. Feel free to open a new ticket if you have more questions about the theme settings.
Have a nice day!
Best regards, Irina
Got feedback? We’d love to hear it! You can leave us a review
Rate the Unicorn theme at - https://themes.shopify.com/themes/unicorn/styles/valuable
Rate the Shella Shopify theme at - https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/reviews/22804833
hi the navigation menu is not properly fixed. I’ll start a new thread.