hi, i purchase shella theme for my shopify store yesterday. since them im setting up the theme for my shop.
i have setup revolution slider + slick slider after header. and the product carousel is at the bottom near the footer. there are 2 problems i am facing:
1) revolution slide, slick slide and product carousal dont load intermittently. out of 10 visits to the website, these dont load 4 times.
2) the revolution slide and slick slide load at the last, which is creating a bad user experience.
i have attached screen shots.
my store web address is shahkaar-kashmir.myshopify.com.
i want to inform you i have not used any third party plugin or app myself. i have used only 2 apps which you have asked to install in the shelly documentation. first is "add this" and second is "product reviews".
Moreover i have also tried to uninstall these apps and still then the problem persists.
also i want to inform you that my website is in the beginning stage with very little content uploaded. even there are only 8-10 low quality low size photos uploaded on the homepage. i also have only 7-8 products uploaded with a single or double photos only.
I therefore request you to provide me a specific solution to this problem.
it is not an optimization issue. i have studied it and can confirm that the problem is with your currency converter option. i have attached a screenshot which shows the error as seen in console. each time this error comes the above elements do not load. if i disable currency conversion the issue gets resolved. (See in the screenshot below "uncaught typeerror")
for my website currency conversion is a must, i therefore need you to rectify the issue and provide a solution asap.
hi, i purchase shella theme for my shopify store yesterday. since them im setting up the theme for my shop.
i have setup revolution slider + slick slider after header. and the product carousel is at the bottom near the footer. there are 2 problems i am facing:
1) revolution slide, slick slide and product carousal dont load intermittently. out of 10 visits to the website, these dont load 4 times.
2) the revolution slide and slick slide load at the last, which is creating a bad user experience.
i have attached screen shots.
my store web address is shahkaar-kashmir.myshopify.com.
Hello,
the only advice about site optimisation, please, read here - https://mpithemes.ticksy.com/article/14827, item 4
Hi, thanks for your reply.
i want to inform you i have not used any third party plugin or app myself. i have used only 2 apps which you have asked to install in the shelly documentation. first is "add this" and second is "product reviews".
Moreover i have also tried to uninstall these apps and still then the problem persists.
also i want to inform you that my website is in the beginning stage with very little content uploaded. even there are only 8-10 low quality low size photos uploaded on the homepage. i also have only 7-8 products uploaded with a single or double photos only.
I therefore request you to provide me a specific solution to this problem.
waiting for your urgent reply.
Dear,babamanan ,
unfortunately, optimisation of some custom site is beyond of scope of our general support.
Dear angela,
it is not an optimization issue. i have studied it and can confirm that the problem is with your currency converter option. i have attached a screenshot which shows the error as seen in console. each time this error comes the above elements do not load. if i disable currency conversion the issue gets resolved. (See in the screenshot below "uncaught typeerror")
for my website currency conversion is a must, i therefore need you to rectify the issue and provide a solution asap.
waiting for your urgent reply.
Hello,babamanan
Sorry if I understand you not correctly, but ,regarding currency conversion in our theme have you made the configuration as described here - https://mpthemes.net/shella-shopify-theme/documentation/#toc7, item 1?
hi,
i have already done these changes, but the problem still persists. attached is the screenshot.
Ok, Create staff account for me ([email protected]) . We will review what you mean